Frozen Water Pipes

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Ruptured water lines can cause extensive damage to a home.  During the winter, home owners should take precautions to prevent water lines from freezing.  Here are some simple tips to protect your home.

  • Seal cracks in doors, windows and foundations.  Small openings concentrate cold air creating a cold blow torch that can quickly freeze pipes.
  • Open cabinets and closets that contain water lines to allow warm air to circulate around the plumbing.
  • Allow cold water to drip through faucets.  Running or dripping water can help prevent water lines from freezing, however, even running water can freeze in sub-zero temperatures. 
  • Consider installing water pipe insulation.  Local building supply stores carry a number of products designed specifically for this purpose.  If you decide to use a heat tape, be sure it has the UL seal of approval.
  • Check pipe insulation periodically to make sure that it is dry.  Wet insulation can be worse than no insulation.

If you believe that you have a frozen water line, please call Public Works at 630-350-3530 (Monday-Friday 7:30 am to 3:30 pm) or the Police Non-Emergency Number at 630-766-2060 outside of normal business hours.


Please see the diagram on City Responsibility vs. Homeowners Responsibility within the water system.

For more information about Frozen Water Lines, please check out the Red Cross website.

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