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UPDATE - City Services Affected by COVID-19 - Notice of Access Limitations to City Buildings

Post Date:03/31/2020 6:20 PM

Update - 3/31/20 

Governor Pritzker has extended the Shelter in Place Order until April 30.  We encourage you to please follow local, state and federal guidelines moving forward.  The City has compiled much of this information on our website.  Included is information regarding how City services are affected, and a number of frequently asked questions about the stay at home order. Residents are reminded that they should also keep up to date with the most current information online through DuPage County and the State of Illinois.  The City anticipates providing additional updates via phone only if there are emergency situations that must be immediately communicated to the public.  We encourage you to follow the City’s social media in addition to news sources for the most up-to-date information.  Please continue to be safe and contact us if you need any assistance. 

City staff and officials remain fully committed to meeting the needs of the Wood Dale community during and after this crisis. We thank you for coming together as a community, supporting local essential businesses and patronizing Wood Dale restaurants that are offering delivery and takeout options during this time. 


Update 3/16/20

All Wood Dale Municipal Buildings will be temporarily closed to public entrance effective March 17, 2020 at 4:30 p.m.

The health and safety of all Wood Dale residents and employees is the City’s highest priority. In light of the directives offered by the State of Illinois and DuPage County offices, and in order to reduce the risk of community spread of the novel virus COVID-19, all City public offices WILL be closed to the public until further notice effective March 17, 2020 at 4:30 p.m.  This DOES NOT mean that City Hall offices and personnel will not be working.  We will be operating in a manner most appropriate to protect the health and welfare of all our employees and residents.

This includes:

  • Wood Dale City Hall (404 N. Wood Dale) (630-766-4900)
  • Wood Dale Police Department (404 N. Wood Dale) (9-1-1)
  • Wood Dale Public Works (720 North Central Avenue) (630- 350-3530)
  • Wastewater Treatment Plant (269 West Irving Park Road) (630-350-3542)
  • Community Development (404 N. Wood Dale) (630-766-5133)

 “As a local government, it is our responsibility to try to diminish the effects of COVID-19 by following the recommendations of federal and state public health officials,” said Mayor Pulice. “We ask for your patience as we navigate the local challenges Wood Dale residents and business will face as a result of the spread of COVID-19.”

While entrance to public buildings will be limited to employee personnel only, essential City services will continue. Staff will maintain normal office hours, however, City operations and procedures may change during this rapidly evolving situation. General assistance will be available online and via phone.  If applicable, in person appointments will be available for residents at City Hall.  For bill payments, we encourage residents to pay online or drop off payments via the drop box in the City Hall parking lot.

Wood Dale is committed to effective communication throughout the new challenge COVID-19 brings. We encourage residents to follow the City’s social media sites (Facebook, Twitter) and website ( to learn more about the changes to City operations. We also recommend that residents and business owners sign-up for the Wood Dale E-Newsletter to get direct news from City of Wood Dale in your inbox.

For more information on the COVID-19 virus, please visit the following links:

Illinois Department of Public Health
DuPage County Health Department

If you require assistance, please call 630-766-4900 between normal business hours.  City staff and officials remain fully committed to meeting the needs of the Wood Dale community during and after this crisis.

Please see the information below regarding individual City departments.


Non-essential City committee meetings are being postponed. City Council, Committee of the Whole and Community Development meetings will take place as scheduled. Please visit the City Calendar for the most up-to-date meeting postings.


(630) 787-3763

In an effort to reduce the close contact, and potential spread of the virus, we encourage you to postpone all non-essential travel. 
The City will continue to offer Dial-A-Ride services for all necessary medical appointments and for access to local grocery stores.


Finance Office
(630) 766-4900

Please use the payment drop box in the City Hall parking lot or make your payment online using the Online Bill Pay option.


City Clerk’s Office
(630) 787-3709

Please call with any inquiries.


Community Development Department
(630) 766-5133

Please visit for forms, applications and project information.


Public Works Department
(630) 350-3530

Residents are encouraged to call or use the online Service Request form. Residents participating in the water meter change out program may contact the department by phone and have a new meter delivered. For essential meter readings (final and/or high-use) please be aware that City staff will be taking extra precautions such as wearing masks or respirators when entering a home or business.


Police Department
Non-Emergency: (630) 766-2060 | Emergency: 911

The Wood Dale Police Department will remain operational as normal, with all patrols functioning at their usual level. Officers will be encouraged to take additional safety precautions when exposed to the public.

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