A smart meter will give you access to more information on your home’s electricity use. You will be able to see how much energy you use and make changes that can save you money on your monthly electric bills.
What to expect during installation:
You will not need to be home if we can access the meter. One week prior to meter installation, ComEd will call to let you know when your home is scheduled for installation.
Installations will take place between 7:00 a.m. and 6:00 p.m., Monday through Saturday. A uniformed ComEd meter installer with appropriate identification will attempt to knock on your door when we arrive at your home and the installation will occur at no cost to you.
During the week of your scheduled installation, please make sure there is nothing blocking access to the meter, such as locked gates, locked doors, dogs or lawn furniture. If you normally have to be present to allow a meter reader access to the meter at your home, you will need to be home to allow the installer access to the meter.
Based on past experience, installation will take about 10 minutes.Expect a brief interruption to your electric service. We apologize for any inconvenience this may cause.
If ComEd cannot access the meter, ComEd we will contact you to schedule an appointment.If you operate life support medical equipment at this address or have questions regarding the new electric meter installation, please call ComEd at 866-368-8326.